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Yuvix APIby YuvixTech

Call automation

Never lose a lead to a missed call.

Connect a cloud telephony provider that reports call events by webhook. When a call to your business number is missed, Yuvix API matches the caller, checks messaging consent and sends your approved WhatsApp follow-up.

Call events

Incoming, missed and completed calls recorded against the matching contact.

Missed-call rules

Choose a template, a delay and a cooldown so customers aren't messaged repeatedly.

Verified webhooks

Provider signatures are verified and duplicate events are ignored.

Provider adapters

Twilio and a signed generic webhook format are supported; more adapters can be added.

Delayed follow-ups

Follow-ups are queued and processed by the scheduler, not sent inside the webhook.

Automation logs

See which calls triggered a follow-up, which were skipped, and why.

Important: what this can and can't detect

  • Calls are detected only when they go through a telephony provider that sends call events to Yuvix API (for example a Twilio number, or an IVR/virtual number provider with webhooks).
  • A web application cannot see ordinary calls to a personal mobile number or SIM — on iPhone or Android — on its own. Use call forwarding to a provider number, or a provider-supported integration.
  • The WhatsApp Business Cloud API does not report regular phone calls.
  • Follow-ups use approved templates and require the caller's messaging consent. You are responsible for telephony, privacy and messaging laws in your region. Telephony setup guide

Turn conversations into customers.

Start on the free Starter plan. Explore everything in demo mode, then connect your own WhatsApp Business number when you're ready.