Chatbot automation
Automate the routine. Hand off the rest.
Build WhatsApp chatbots on a visual canvas. Respond to keywords, branch on contact data, tag and qualify leads, and route conversations to a human when it matters.
Triggers
Any inbound message, keyword matches, new contacts or missed calls.
Branching
Conditions on message text, tags, lead stage, consent and custom fields.
CRM actions
Add tags, update lead status and assign conversations as the bot runs.
Human handoff
Pause the bot for a conversation and notify the assigned teammate.
Loop protection
Workflows are validated for cycles, capped per run, and rate-limited per contact.
Execution history
Every run and every step is logged so you can see exactly what the bot did and why.
Good to know
- Chatbots react to messages delivered to your webhook by the WhatsApp Cloud API; a live connection is needed for real conversations.
- Free-form replies are only possible inside the 24-hour customer-service window. Outside it, bots must use approved templates.
- AI replies are drafts by default. Automatic AI sending must be explicitly enabled by a workspace admin per workflow.
Turn conversations into customers.
Start on the free Starter plan. Explore everything in demo mode, then connect your own WhatsApp Business number when you're ready.